A server webhook fired if one or more fulfillments failed during order fulfillment (e.g. due to insufficient licenses remaining in a pre-generated list).
About Webhook Expansion
fulfillment.failed is not affected by webhook expansion.
Contents of Event Payload
|product||string||product path of the product for which fulfillment failed|
|fulfillment||string||fulfillment action ID for the action that failed - see the Fulfillments section of the product detail page in Dashboard|
|type||string||type of the failed fulfillment: license, file|
|order||string||internal order ID of the order for which the fulfillment failed|
|reference||string||customer-facing order reference of the order for which the fulfillment failed|
|account||string||FastSpring-generated customer account ID associated with the order for which the fulfillment failed|
|subscription||string||subscription ID associated with the failed fulfillment, if applicable|
|reason||string||reason for the failed fulfillment|