This article applies to Contextual Commerce. (Looking for Classic Commerce documentation?)
Disbursements from FastSpring to our clients are typically made on a monthly or twice-monthly basis.
You can easily identify the payment frequency for your Store in the Dashboard by clicking the Store menu and then selecting Account Summary.
On the left-hand side of the Account Summary page, the Payment Frequency field indicates how often disbursements will be made for the Store.
Most FastSpring clients have a payment frequency of Two per Month, which is illustrated in the example image above.
With this setting, you are paid every two weeks, with a delay of approximately two weeks from the end of a payment period until the disbursement is issued:
|Sales Transaction Dates||Approximate Payment Date|
|1st of the month through 14th of the month||30th or 31st of the month|
|15th of the month through end of the month||14th or 15th of the next month|
Note About New Accounts
Note about weekends and holidays
Note about the Minimum Payment
For clients whose payment frequency is Monthly, disbursements will generally be issued on or around the 14th or 15th of each month for sales from the previous calendar month, subject to the exceptions noted above.
In case you want to change your payment frequency from once monthly to twice monthly, or vice versa, simply submit a support ticket via the Dashboard or email us at email@example.com.